Moblile wireless communication

Mobile Wireless Communications Management and Enterprise Telecom Expense Management

Overview

Mobile wireless communications are now a major piece of the enterprise telecommunications puzzle. It has become a business imperative for all companies. However, the costs and risks associated with mobile wireless communications are in an unrestrained spiral.

Management of mobile wireless communication can be bifurcated into

1) expense management, and

2) access management.

Today, management solutions address mobile wireless management separate from other enterprise telecommunication management solutions.

While there are numerous expense management challenges presented by mobile wireless communications, the more significant issue is the security risk resulting from information leakage posed by mobile access - devices and users accessing enterprise information resources.

Successfully addressing either management challenge - expense management or access management, rests on having an accurate manifest or inventory of the devices and services in use, and accurate profiles of the users employing them. For many organizations, addressing mobile communications management as a set of point

solutions may be acceptable. But for organizations whose business models and processes are enhanced by using the network, the network-centric organization, it must be part of the overall enterprise telecommunications management strategy